Privacy Policy

Effective: 3 September 2026

1. Who We Are

Inkfinity Printing Services Ltd is responsible for the personal information it collects through this website and in connection with quotations, orders and customer communications.

2. Information We Collect

Depending on how you use our services, we may collect your name, telephone number, email address, company name, delivery information, order requirements, artwork files, communications and transaction-related information.

3. Why We Use It

We use personal information to respond to enquiries, prepare quotations, process and fulfil orders, communicate about production and delivery, maintain business and accounting records, prevent misuse and comply with legal obligations.

4. WhatsApp and Other Providers

If you choose to continue an enquiry through WhatsApp or another third-party service, information you send through that service is also processed according to that provider’s privacy terms. We may also share necessary information with delivery, hosting, professional, banking or payment providers where required to provide the service or comply with law.

5. Payment Information

During the current bank-transfer process, Inkfinity does not ask customers to enter card details on this website. When an authorised online card gateway is activated, card information will be submitted to the approved payment provider rather than stored by Inkfinity on this website, subject to the final approved gateway configuration.

6. Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting, dispute and customer-service requirements. We use reasonable organisational and technical safeguards appropriate to the information we hold.

7. Your Rights

You may contact us to ask about personal information we hold about you or to request correction, access or another right available under applicable Mauritian data-protection law. Some requests may be subject to legal exceptions or record-retention requirements.

8. Cookies and Website Data

Our website may use essential technical storage and limited website data required for functionality, security or performance. If we later introduce non-essential analytics, advertising or similar cookies, we will update our disclosures and consent controls as appropriate.

9. External Links

Our website may contain links to third-party websites. Their privacy practices are governed by their own policies.